Privacy-Policy Page
Learn how we collect, use, store, and protect your personal data and media content.
Last updated: 23/01/2026
This Privacy Policy describes how thesnapstories ("we", "our", "us"), a photo and video shoot company, collects, uses, stores, and protects personal information and media content of its clients. By using our services, you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, phone number, email address
- Billing address and payment-related details
- Event details such as date, location, and preferences
1.2 Media Content
- Photographs and videos captured during photo or video shoots
- Edited and unedited (raw) media files, where applicable
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide photography and videography services
- To communicate regarding bookings, delivery, and support
- To process payments and issue invoices
- To improve our services and client experience
3. Storage of Photos & Videos
- We store client photos and videos on secure storage systems for a limited period of time after delivery.
- The storage duration may vary depending on the project type but is typically [e.g., 3–6 months] from the date of final delivery.
- After this period, the Company may permanently delete the files without further notice. Clients are advised to download and back up their data promptly.
- We are not responsible for loss of data after the retention period.
4. Consent for Promotional Use
4.1 By booking our services, the client grants thesnapstories permission to use selected photographs and videos for:
- Company portfolio
- Website and blog
- Social media platforms (such as Instagram, Facebook, YouTube, etc.)
- Marketing, advertising, and promotional materials
4.2 We ensure that promotional use is professional and respectful.
4.3 If the client refuses to grant this consent, thesnapstories will not use the client’s photographs, videos, name, or any related details for promotional, marketing, portfolio, or social media purposes in any form.
5. Data Sharing & Disclosure
5.1 We do not sell, trade, or rent client personal information or media to third parties.
5.2 Media content or data may be shared only:
- With trusted team members or editors involved in project completion
- When required by law or legal authorities
6. Data Security
- We take reasonable technical and organizational measures to protect personal data and media files from unauthorized access, loss, or misuse.
- However, no digital storage or transmission method is 100% secure, and absolute security cannot be guaranteed.
7. Client Rights
Clients have the right to:
- Request access to their personal information
- Request correction of inaccurate details
- Request deletion of personal data or media (subject to contractual and legal obligations)
Requests can be made by contacting us using the details below.
8. Third-Party Platforms
Our website or delivery methods may use third-party platforms (such as cloud storage, social media, or payment gateways). We are not responsible for the privacy practices of these platforms.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data of minors without parental consent.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective once published on our website.
11. Contact Information
If you have any questions or requests regarding this Privacy Policy, please contact:
thesnapstories Pvt.Ltd
Email: contact@thesnapstories.com
Phone: +91 92933 39296
By using our services, you acknowledge that you have read and understood this Privacy Policy.